Terms of Service

By accessing and using the services provided by North Flow Yoga ("we," "our," or "us"), including our website, yoga classes, workshops, and related services, you ("user," "you," or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and North Flow Yoga.

If you do not agree to these Terms, you may not access or use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of our services after any such modifications constitutes your acceptance of the new Terms.

North Flow Yoga provides yoga instruction, meditation classes, wellness workshops, and related health and fitness services. Our services include but are not limited to:

• In-person yoga classes at our studio facility
• Virtual online yoga sessions and workshops
• Private yoga instruction and personal training
• Meditation and mindfulness programs
• Wellness retreats and special events
• Educational content and resources through our website

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We also reserve the right to refuse service to anyone for any reason at our sole discretion.

To access certain services, you may be required to create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with these security obligations.

Important: Participation in yoga classes and related physical activities involves inherent risks. By participating in our services, you acknowledge and assume all risks associated with physical exercise and yoga practice.

• You represent that you are physically fit and have no medical conditions that would prevent your participation
• You agree to consult with a physician before participating if you have any health concerns
• You will inform instructors of any injuries, limitations, or medical conditions
• You will practice within your own limits and listen to your body
• You will follow all safety guidelines and instructions provided by our instructors

All fees for our services are due at the time of booking unless otherwise specified. We accept various payment methods as indicated on our website or at our studio.

Cancellation Policy:

• Single Classes: Must be cancelled at least 4 hours before class start time for a full refund
• Class Packages: Non-refundable after purchase, but may be transferred to another person with advance notice
• Monthly Memberships: May be cancelled with 30 days written notice
• Workshops and Events: Must be cancelled at least 48 hours in advance for a full refund
• Private Sessions: Must be cancelled at least 24 hours in advance to avoid charges

To maintain a peaceful and respectful environment for all participants, you agree to:

• Treat all staff, instructors, and fellow students with respect and kindness
• Arrive on time for scheduled classes and sessions
• Turn off or silence all electronic devices during classes
• Maintain personal hygiene and wear appropriate attire
• Respect the studio space and equipment
• Refrain from disruptive behavior, inappropriate language, or harassment of any kind
• Follow all studio policies and guidelines

Violation of our code of conduct may result in suspension or termination of your access to our services without refund.

To the fullest extent permitted by applicable law, North Flow Yoga and its owners, employees, instructors, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

This includes but is not limited to damages for personal injury, property damage, loss of profits, or any other damages or losses, regardless of the cause of action or theory of liability, whether in contract, tort, or otherwise.

Your privacy is important to us. The collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement appropriate security measures to protect your personal information, but we cannot guarantee the absolute security of any information you provide to us.

All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of North Flow Yoga or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, display, perform, or create derivative works from our content without our express written permission. Any unauthorized use of our intellectual property may result in legal action.

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the British Columbia International Commercial Arbitration Centre, or if such resolution is not possible, through the courts of British Columbia.

If you have any questions about these Terms of Service, please contact us: